Gloviaom Banner

Simplify Modernize Grow

Integrate all of your business processes from sales to fulfillment with unmatched transparency and efficiency.

Challenges

GLOVIA® OM is a fully-customizable order and inventory management solution that helps to connect sales, service, analytics, and financial modules.

Get Free Assessment Get Free Assessment
How can I ensure I provide the best customer experience for my clients

"How can I ensure I provide the best customer experience for my clients?"

Store Associate
  • Quickly and easily process returns, access customer profiles and answer inventory questions
  • Focus on customer relationship
  • Check Inventory – multiple locations​
  • Create customer home delivery order​
  • Fulfill customer in-store pickup order​
  • Check Customer profile and loyalty​
  • Cross sell, up-sell, substitution​
  • Customer service issues, returns, credits
Learn More How can I ensure I provide the best customer experience for my clients
How can I ensure I provide the best customer experience for my clients
How can I check on the status of inventory across multiple locations?

"How can I check on the status of inventory across multiple locations?"

Inventory Manager
  • Ensure the best customer experience by enabling your team with real-time visibility into your inventory
  • All Sales Associate features, plus​
  • Inventory Overview​
  • Inventory replenishment​
  • Sales Trends and other analytics​
  • Fulfillment rules​
  • Reports and dashboard
Learn More How can I check on the status of inventory across multiple locations?
How can I check on the status of inventory across multiple locations?
How do I provide an accurate status of the order being fulfilled?

"How do I provide an accurate status of the order being fulfilled?"

Fulfillment Teams
  • Ensure real-time visibility into the status of an order, no matter what location or warehouse it’s coming from.
  • Inventory fulfillment activities​
  • Receive shipments​
  • Process outbound deliveries​
  • Inventory Audit, cycle counting​
  • Same day / rapid order deliveries​
  • Material Requirements Planning
Learn More How do I provide an accurate status of the order being fulfilled?
How do I provide an accurate status of the order being fulfilled?
How can I seamlessly integrate our channel partners into our supply chain?

"How can I seamlessly integrate our channel partners into our supply chain?"

Supply Chain Manager
  • Streamline collaboration on a single digital platform with dealers, distributors, and agents.
  • Create Orders​
  • Check Inventory​
  • 360 view of customers
  • Collaborate with corporate associate​
Learn More How can I seamlessly integrate our channel partners into our supply chain?
How can I seamlessly integrate our channel partners into our supply chain?
How do I proactively manage my available inventory?

"How do I proactively manage my available inventory?"

Demand Planners
  • Maintain Product promotions and pricing, catalogs
  • Analyze the sales trends and other analytics data to determine Top and Low movement products
  • make adjustments to the fulfillment settings without requiring system changes or lengthy deployment cyclesSales trends and other analytics
Learn More How do I proactively manage my available inventory?
How do I proactively manage my available inventory?
How can I seamlessly integrate our channel partners into our supply chain?

"How can I seamlessly integrate our channel partners into our supply chain?"

Customer Service Manager
  • Customer service functions​
  • Create Orders
  • Create Return​
  • Check Order status​
  • Check order history​
  • Collaborate with channel partners, 3PL network, etc.
Learn More How can I seamlessly integrate our channel partners into our supply chain?
How can I seamlessly integrate our channel partners into our supply chain?

Solutions

Glovia OM Glovia OM
Inventory Management Solution
Inventory Management Solution

GLOVIA® OM has a rich set of comprehensive features that empowers organizations to manage their inventory efficiently.

Learn More Inventory Management Solution
Service Management
Service Management

Fully equipped Field Service management to manage work orders, track parts & inventory, scheduling optimization, resource and skill management.

Learn More Service Management
Order Management
Order Management

Comprehensive features to support basic Order management, Assemble to Order, Make to Order and Make to Stock, and much more.

Learn More Order Management
Intelligent Order Allocation Engine
Intelligent Order Allocation Engine

Allows intelligent allocation of orders based on the customer’s preference and dynamic supply chain attributes.

Learn More Intelligent Order Allocation Engine
Last Mile Delivery Channels
Last Mile Delivery Channels

Control inventory distribution and flow throughout the supply chain network, including last mile delivery.

Learn More Last Mile Delivery Channels
Supply Chain Management
Supply Chain Management

GLOVIA® OM incorporates collaboration between the channel master partners of the supply chain.

Learn More Supply Chain Management
Channel Partner Engagement Model
Channel Partner Engagement Model

Effectively position inventories for your dealer and agency channels to match demand, maximize revenues and minimize inventories.

Learn More Channel Partner Engagement Model
D2C Channel Management
D2C Channel Management

An ideal solution for D2C Order channel management by providing necessary tools like, Intelligent Order Routing and Fulfillment engine.

Learn More D2C Channel Management
Inventory Management Solution
Inventory Management Solution
Inventory Management Solution
Service Management
Service Management
Service Management
Order Management
Order Management
Order Management
Intelligent Order Allocation Engine
Intelligent Order Allocation Engine
Intelligent Order Allocation Engine
Last Mile Delivery Channels
Last Mile Delivery Channels
Last Mile Delivery Channels
Supply Chain Management
Supply Chain Management
Supply Chain Management
Channel Partner Engagement Model
Channel Partner Engagement Model
Channel Partner Engagement Model
D2C Channel Management
D2C Channel Management
D2C Channel Management
Free Assessment Free Assessment
Watch a Demo Watch a Demo

Industries

GLOVIA® OM has extensive experience serving a multitude of industries. This expertise has empowered the GLOVIA® OM practice with a first-hand understanding of industry specific challenges.

Learn More Industries
Retail
Retail Retail
Distribution
Distribution Distribution
Manufacturing
Manufacturing Manufacturing

GLOVIA® OM Key Features

GLOVIA® OM provides various solutions based on your core needs. Click the icons below to learn more on the Key Features of the solution.

Offline and Online Mobile Apps Offline and Online Mobile Apps

Offline and Online Mobile Apps

1 Click Order Management 1 Click Order Management

1 Click Order Management

Real time Visibility into Order Fulfillment Real time Visibility into Order Fulfillment

Real time Visibility into Order Fulfillment

Bar Code Scanning Bar Code Scanning

Bar Code Scanning

Real Time Inventory visibility Real Time Inventory visibility

Real Time Inventory visibility

Instant Invoicing Instant Invoicing

Instant Invoicing

Promotions, Discounts and Pricing Promotions, Discounts and Pricing

Promotions, Discounts and Pricing

Mobile Order Fulfillment Mobile Order Fulfillment

Mobile Order Fulfillment

WMS Application WMS Application

WMS Application

Route Order Management Route Order Management

Route Order Management

Offline and Online Mobile Apps

A mobile app available to use when online or off the network

1 Click Order Management

Digital purchases can be made with a simple click of a button

Real time Visibility into Order Fulfillment

Comprehensive status of the order fulfillment process

Bar Code Scanning

Reduce errors and eliminate manual entry with GLOVIA® OM barcode scanning

Real Time Inventory visibility

Insights into your entire network of inventory

Instant Invoicing

Invoices available in real time to print, email and store on the customer record

Promotions, Discounts and Pricing

Robust tier and quantity based pricing discount and promotion capabilities

Mobile Order Fulfillment

Easily execute picking and packing from a mobile device

WMS Application

Warehouse management at your fingertips

Route Order Management

Optimize route orders for increased efficiency

Free Assessment Free Assessment
Watch a Demo Watch a Demo

Testimonials / Case Study

Srini Chareddy
Srini Chareddy

We chose GLOVIA® OM because it provides us flexibility on a digital platform to deliver the right customer experience that matches the quality of our home design services.

Srini Chareddy

Senior IT Director, The Home Depot
Miao Song from Mars Petcare
Miao Song from Mars Petcare

Without the strong foundation of the GLOVIA® OM system, I can’t imagine how we’d have kept pace with changing demand patterns as the Covid crisis unfolded.

Miao Song from Mars Petcare

Miao Song, Global Chief Information Officer (CIO), Mars Petcare
Read More Miao Song from Mars Petcare
Scott Blankenship
Scott Blankenship

We needed a system that could be many different things and execute against different modes of transportation and many different types of customer experience while staying consistent. We also wanted to manage the inventory within the network and not just orders – transfer when needed and reallocate when needed.

Scott Blankenship

Customer Care Manager, Royal Canin
Royal Canin at Dreamforce 2018 Scott Blankenship
David Sapuppo
David Sapuppo

Many Software applications were researched, analyzed with demos, and tested. Choosing Fujitsu GLOVIA® OM has been an awarding experience that meets out needs using best practices. Their entire sales support and implementation team are competent and helpful with project planning and step-by-step implementation including data transfer support.

David Sapuppo

VP Operations
Read Customer Reviews on AppExchange David Sapuppo

Schedule a Demo

Schedule a Demo Schedule a Demo Login Login